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  1. Annonce:
    LOTRO Community Guidelines Reminder
    Sapience ‎(Community Manager & Harbinger of Soon)
    31/03/2011
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Forum: Free Player Assistance

If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

  1. Smile Discussion importante Important : Welcome to Middle-Earth! - Please Read This First! (Updated)

    Hi Folks, Welcome to Middle-Earth and The Lord of the Rings Online! So I wanted to make a consolidated sticky with some general info, common...

    Started by Mirthgar‎, 10/09/2010 11h20
    • Réponses: 1
    • Affichages: 16 918
    03/11/2011 18h00 Aller au dernier message

  2. Exclamation Discussion importante Important : Character Select "Black Screen" or "Cannot select character options like Race/Class"

    Please see this KB article here regarding this issue.

    Started by Mirthgar‎, 01/03/2011 15h30
    • Réponses: 0
    • Affichages: 7 591
    01/03/2011 15h30 Aller au dernier message

  3. Discussion importante Important : Subscription Plan Information

    There are always questions about subscription plans (especially any of the discounted options) so I thought I'd try to clear up some of the...

    Started by Victorie‎, 30/04/2009 13h33
    • Réponses: 0
    • Affichages: 18 430
    30/04/2009 13h33 Aller au dernier message

  4. Discussion importante Important : Help! I've lost my character!

    Characters are always wandering off and getting lost. At least that's how it seems when reading forum posts and Account Management (and Tech and...

    Started by Victorie‎, 29/04/2009 19h44
    • Réponses: 0
    • Affichages: 7 390
    29/04/2009 19h44 Aller au dernier message
Intitulé / Auteur Réponses / Affichages Last Post By

  1. Exclamation Character Stuck after "Lost Connection"

    So about two days ago, I was trying to craft in Michel Delving on my hobbit burglar, Eillian. During crafting (and subsequent re-logging), I lost...

    Started by MTCClapp‎, Aujourd'hui 10h03
    • Réponses: 0
    • Affichages: 36
    Aujourd'hui 10h03 Aller au dernier message

  2. Exclamation My character's have been deleted, please help!

    Eh up! Started playing about 3 months ago.. absolutely love the game & the fact its free. Graphics are mint, and obviously been a big fan of the...

    Started by DerethanPVFC‎, Hier 15h08
    • Réponses: 3
    • Affichages: 182
    Hier 15h59 Aller au dernier message

  3. hangs on applying forward iterations during installtions proecess

    hi i installed the game on windows 7 64 bit pc, it installed ok, connected to the server ok, and installed updates but when it comes to apply...

    Started by mulberry6000‎, 18/05/2013 21h33
    • Réponses: 1
    • Affichages: 110
    19/05/2013 07h44 Aller au dernier message

  4. Initializing..

    The launcher stays at "Initializing..." so basically it doesnt work, since that message shows at the very begining. Have no idea what to do. DONT...

    Started by Aullido_13‎, 18/05/2013 09h18
    • Réponses: 2
    • Affichages: 109
    18/05/2013 10h15 Aller au dernier message

  5. Launcher doesnt start, the opening process just loops over and over again

    Hi, I've been having this particular issue for a couple of hours now. I think that the problem started when I opened the launcher, everything was...

    Started by CarlosGodOfTaco‎, 15/05/2013 23h50
    • Réponses: 5
    • Affichages: 259
    17/05/2013 22h28 Aller au dernier message

  6. Launcher still not working

    Apparently this issue was supposed to be fixed but it isn't. I have a feeling many other players are having the same problem. It's finished...

    Started by SirenNenharma‎, 17/05/2013 06h31
    • Réponses: 5
    • Affichages: 270
    17/05/2013 18h03 Aller au dernier message

  7. cant receive epic quest volume 1 book 2 chapter 7, help!

    i finished chapter 6 by talking to the guy at the forsaken inn. when i read the completed quest in my log, it said at the end that i had gained the...

    Started by arwyr‎, 22/09/2010 04h45
    • Réponses: 11
    • Affichages: 1 899
    17/05/2013 10h52 Aller au dernier message

  8. Not Earning Reputation

    I am level 80, and 6.4k short of Kindred with Riders of Stangard. I was handing in thick branches and heartwood, punctured shields etc. on the...

    Started by Valarya‎, 17/05/2013 04h10
    • Réponses: 2
    • Affichages: 117
    17/05/2013 06h12 Aller au dernier message

  9. I can't create character

    I'm a new player and wanted to create a character, but when I go I get to create a character, I can not choose race. not leave the character image...

    Started by kofdark‎, 16/05/2013 12h49
    • Réponses: 1
    • Affichages: 152
    16/05/2013 13h02 Aller au dernier message

  10. Lotro had no sound with headphones?

    I'm pretty sure it's not the games fault but I don't know where else to post this, so. I got my new HP Pavilion g6 laptop, it's got Windows 7 in...

    Started by annaliisakass‎, 20/10/2012 10h39
    • Réponses: 8
    • Affichages: 1 793
    15/05/2013 16h14 Aller au dernier message

  11. Login Issues

    Hi, Ever since I've updated my LOTRO client to Update 11, Treachery of the White Hand, I have been unable to login. Once I have chosen my world,...

    Started by Mr_Zee‎, 15/05/2013 07h56
    • Réponses: 1
    • Affichages: 220
    15/05/2013 11h29 Aller au dernier message

  12. Hobbit Presents

    I am confused by this. Does this mean that I have to wait 7 hours to open the silver hobbit present and if I open one now I'll have to pay? Or can I...

    Started by SjsharksBoy‎, 14/05/2013 19h48
    • Réponses: 2
    • Affichages: 151
    14/05/2013 20h40 Aller au dernier message

  13. Logging In Problems

    When I log in and choose a server to play, a small screen pops up saying internal error, please contact customer support. Does anyone know how to fix...

    Started by DuskyOne‎, 14/05/2013 17h18
    • Réponses: 4
    • Affichages: 166
    14/05/2013 17h59 Aller au dernier message

  14. Not Receiving Premium Classes

    Bought the expansion triple pack and I haven't received the rune-keeper class from the mines of moria expansion pack yet. I've already entered the cd...

    Started by AkkaNomeru‎, 10/05/2013 21h35
    • Réponses: 1
    • Affichages: 155
    10/05/2013 21h45 Aller au dernier message

  15. Bought Steely Dawn and receiving none of the items or points

    I bought Steely Dawn on Steam and can see it under my DLC. However I've received none of the perks or points in the game as of yet. Any advice or...

    Started by LancedJack‎, 07/12/2012 15h42
    • Réponses: 29
    • Affichages: 2 943
    01/05/2013 20h30 Aller au dernier message

  16. Server Transfer (Premium)

    Hi at which Time we become the Server Tansfer back?? we are waiting now 8 weeks and nothing Informations come from turbine !!! Has Turbine...

    Started by Nenuil‎, 26/04/2013 11h34
    • Réponses: 8
    • Affichages: 272
    01/05/2013 14h14 Aller au dernier message

  17. Trying to update address and upgrade to VIP

    Hello. I have logged into https://myaccount.turbine.com to add a credit card and upgrade to VIP (very exciting!) However when adding my address...

    Started by Wagreth‎, 29/04/2013 08h16
    • Réponses: 0
    • Affichages: 146
    29/04/2013 08h16 Aller au dernier message

  18. Low FPS

    Hey guys, I just started playing lotro (for about a week or so) and am experiencing really low fps, around 10 most of the time. This seems weird...

    Started by Morthax‎, 27/04/2013 03h51
    • Réponses: 2
    • Affichages: 272
    27/04/2013 08h23 Aller au dernier message

  19. beta

    im haveing probs geting the beta the beta is up its in green so beta world up i put my password and user name in it go and it gos to the screen...

    Started by shanahan719‎, 25/04/2013 23h56
    • Réponses: 0
    • Affichages: 92
    25/04/2013 23h56 Aller au dernier message

  20. Can't finish Epic quest

    Hey everyone :D, I have a problem with the epic quest: A few days ago I was busy with Book 4, Chapter 4: Regaining The Trail. I finished it by...

    Started by Morgaratth‎, 23/04/2013 03h33
    • Réponses: 1
    • Affichages: 185
    23/04/2013 03h36 Aller au dernier message

  21. Forgot Password and Probably Username, Email Unusable

    Hello, all! ^-^ ...So I was a regular player until about six or seven months ago, when my laptop crashed and I lost my download. I just didn't...

    Started by Rowansong‎, 22/04/2013 18h35
    • Réponses: 1
    • Affichages: 212
    22/04/2013 19h11 Aller au dernier message

  22. basic riding skills

    I purchased my basic riding skill bbut i can access my skill. I have the confiramation e-mail

    Started by Kirstin‎, 21/04/2013 21h51
    • Réponses: 2
    • Affichages: 210
    21/04/2013 23h10 Aller au dernier message

  23. Is there a way to clear the cart ?

    I was planning to use the sale to buy some items in the store, so the cart total is greater than my points np, add more points. ... small problem,...

    Started by PhilipBirch‎, 21/04/2013 13h06
    • Réponses: 2
    • Affichages: 215
    21/04/2013 15h43 Aller au dernier message

  24. Unhappy Cannot buy turbine points anymore (ERR-17)

    I've played LORTO for a while now, I've added extra points and bought items before, but now everytime I try to add points it gives me an error...

    Started by Luthewyn‎, 20/04/2013 05h30
    • Réponses: 4
    • Affichages: 354
    20/04/2013 18h41 Aller au dernier message

  25. Please Delete

    Please delete, it wont let me.

    Started by xmaaRs‎, 18/04/2013 20h43
    • Réponses: 0
    • Affichages: 123
    18/04/2013 20h43 Aller au dernier message

  26. Prologue Quest Bug?

    I was on the last mission (I believe) of the prologue quest, on the final enemy, and the game began to glitch badly. It said I had no weapon...

    Started by DukeLetoNHA‎, 17/04/2013 00h50
    • Réponses: 2
    • Affichages: 233
    17/04/2013 16h30 Aller au dernier message

  27. Not workin again >:(

    Ok, so I took my laptop to the library and tried to log in to the game, but for the first few hours all I got was "Retry 1 of 2... Retry 2 of 2..."...

    Started by Blochunx‎, 15/04/2013 13h43
    • Réponses: 4
    • Affichages: 207
    15/04/2013 17h14 Aller au dernier message

  28. F2P Dunland rep

    OK I can do tasks in the Gap of Rohan for reputation with Theodreds rides..... But now that Im lvl 75 I don't see how I can get any more Men Of...

    Started by masumane‎, 03/05/2012 20h22
    • Réponses: 9
    • Affichages: 1 309
    14/04/2013 19h10 Aller au dernier message

  29. 5 friend referral didn't work for me, how come?

    I was just wondering how come I didn't receive my free mount after i successfully got 5 referrals. Do I have to wait? It said the next time I log on,...

    Started by ZeroedIn‎, 23/06/2012 20h34
    • Réponses: 6
    • Affichages: 1 084
    13/04/2013 09h33 Aller au dernier message

  30. Defender of Ered Luin deed not progressing.

    Hello,I have been trying to complete the deed "Defender of Ered Luin" but it just stopped at 16/20. I have completed several quests after 16/20 but...

    Started by Klendea‎, 12/04/2013 13h15
    • Réponses: 1
    • Affichages: 178
    12/04/2013 19h45 Aller au dernier message

  31. Brand new. Is this game free?

    I am downloading the game now but I see all this "get points" "signup rewards" "vip" "expansions" is the game free or not? I dont want to...

    Started by PoonJabberz‎, 12/04/2013 07h32
    • Réponses: 2
    • Affichages: 247
    12/04/2013 08h04 Aller au dernier message

  32. Unhappy Lotro launcher Connection Problem

    I have been experiencing this problem with the Lotro launcher, “The underlying connection was closed: Unable to connect to the remote server.” I have...

    Started by Aragron-Elfstone‎, 14/03/2012 19h46
    • Réponses: 6
    • Affichages: 1 686
    10/04/2013 07h15 Aller au dernier message

  33. Cannot find skill from trainer

    Hi, I've only started playing LOTRO for a few days, but I'm currently loving it. I made a Human Captain from Rohan who is lvl 13 at the moment....

    Started by Kachastrophy‎, 05/04/2013 11h44
    • Réponses: 2
    • Affichages: 232
    05/04/2013 12h17 Aller au dernier message

  34. Downloading "Microsoft DirectX 9.0 2009.8 Redistributable"

    I'm with this error on my launcher.. When i open the launcher, that msg is showed.. and after some minutes other msg with other error is showed...

    Started by LipeSalabert‎, 13/06/2011 14h16
    • Réponses: 13
    • Affichages: 6 123
    03/04/2013 13h54 Aller au dernier message

  35. Cool Lore Master Quest

    Hi i am a level 23 lore-master and i have the deed "Master of The Staff"..... i have worked on it for a while and i recently went in an instance and...

    Started by Kitten_Slayer_26‎, 02/04/2013 19h44
    • Réponses: 5
    • Affichages: 321
    02/04/2013 21h10 Aller au dernier message

  36. Translation pt-br

    Good evening, I wonder if a possible translation EN is being produced or will be produced.

    Started by VeyenorXD‎, 01/04/2013 19h19
    • Réponses: 3
    • Affichages: 258
    02/04/2013 16h55 Aller au dernier message

  37. Lotro will not start up

    Hi, I am having issues with starting up lotro. Every time i log in, and select the world, it doesn't start loading but just turns off and doesn't...

    Started by Evianthiel‎, 01/04/2013 08h46
    • Réponses: 2
    • Affichages: 432
    01/04/2013 13h24 Aller au dernier message

  38. Critical Dat Files

    Hoping some kind person may be able to shed some light for me... I was playing along quite happily with my fiancée - everything had been going...

    Started by K1500P‎, 30/03/2013 00h16
    • Réponses: 3
    • Affichages: 211
    30/03/2013 05h52 Aller au dernier message

  39. Steam wallet tp purchase not possible

    Hey, so I have this really annoying problem which some of you may know. I want to pay for Turbine points through my steam wallet which I cannot do- I...

    Started by Onytur‎, 29/03/2013 20h37
    • Réponses: 1
    • Affichages: 191
    29/03/2013 21h16 Aller au dernier message

  40. Steam wallet purchase not possible

    Hey, so I have this really annoying problem which some of you may know. I want to pay for Turbine points through my steam wallet which I cannot do- I...

    Started by Onytur‎, 29/03/2013 20h37
    • Réponses: 0
    • Affichages: 158
    29/03/2013 20h37 Aller au dernier message
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