Forum: Account Support Questions

I'm pretty disgruntled now. 5. But I didn't want to pay... If you have upgraded and agreed to reinstate and that's not what you wanted, please...

This post may end up being moved to account support but I wanted to post it here so I can get as many views and responses possible so please leave it...

My question is, I have an old account ( from release actually ) that I only played the free 30 days that came with the original game ( not a trial...

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I wasn't sure where to put this question, so I'm sorry if this is the wrong forum. I wanted to fill out a request form for transferring one of my...

I just purchased the complete pack of Siege of Mirlwood and once the purchase was done I was not given a link to DL the client. I checked my e-mail...

If I win a beta key from MMORPG.com ,and have not received said key within the stated time period, how do I contact Turbine about it? Could not find...

I have an active subscription but it is telling me I do not when I try to view stuff on the forums. Please help.

I read something about you can activate your US account with a code purchased in Europe. I live in Europe but i want to play on American servers, so...

I sent an email last week on merging 2 accounts together, nothing has been done yet. How long does it normally take to do this?

I just upgraded my account in 9 august but if i check Turbine account manager i see there that: Next Billing Date: August 14, 2010 Souldnt i get...

When I log into my account on here using the name and password I created, the characters I play on aren't showing up. When looking at my player page...

Which of the many channels do I report this to? I canceled my two subscriptions over the "Draugh of Morales" f2p affair. "Cancel" means I turned...

I have two accounts both are life time. I want to move two characters from one account to the other. Is there anyway this is possible?

About 5 months ago I had my account hacked. It happened around the time I stopped playing LotR:O. I had no idea my account had been hacked until I...

Hey there, Today I managed to get my brother to buy LOTRO. We can't find it anywhere in stores, so he went to account management, and hit the...

Hello. This may not be the right area but I could not find a more suitable area for this question. Please forgive me if this is in the wrong area of...

I've been having a hard time updating my subscription. This month I can only afford the monthly sub. My card is still charged for the 3 month plan...

This is really a 2 part question. 1. The FAQ states the skirmish history will not transfer. What does this mean?? Do I lose all my deeds and my...

Dealt with.

I recently tried to log in to lotro after a long time away. (nearly a year) I found my acct banned, so I called, & discovered I'd been hacked. I...

I was playing my hobbit suddenly I got a message. I got kicked from the world. For start i thought i was online too long, Than i realised my...

Hello, I've been on the game for a couple of weeks now, testing it out, and well, today I was going to log in, and I got this message: Account...

Ok, so I want to uninstall Lotro from my computer and download it again on another hard drive. If I delete absolutely everything Lotro related from...

The day the summer festival went live our ken leader lost all her toons. She is a lifetime member of lotr. I am wondering how many others were...

This is odd. I left LOTRO back in 2008. This morning I got an email saying my account had been reactivated. I figured it was a phishing...

I'm not sure how this is possible, but, when I log in to my.lotro.com under characters there are 2 listed that aren't and never were mine. My active...

I have e-mailed the turbine account support for the billing problems I had. (Account resumed and charged without my consentment.) I looked through...