Forum: Account Support Questions

Okay, so I played Lotro steadily for a couple years after Mines of Moria came out and had no problem with my computer, but about 4 months ago my...

Well, after a very long break from LoTRo, I've just recently returned and started over with a new account. I've taken out a VIP subscription and...

bonjour, Je me suis trompé lorsque j'ai entré ma product keys lorsque j'ai acheté l'essor d'isengard. J'ai un compte vip avec la version anterieur...

Last day at 7:30 GMT I had upgraded my account as stated above, I paid by using Ideal, got the e-mail telling me they got payment and it might take...

I've read several threads, some reviews, and the wiki that indicate there should be an Adventurer's Pack somewhere. I've looked around and I can't...

Hey guys... For the past few weeks I have been attempting to make a subscription for the 3-month special. I enter my billing address and card info,...

Sorry I am not sure if its right forum. I have a problem. I cant post almost everywhere on forum. Its on of subforums I can. Any idea why? ps: I...

After the migration I seem to no longer have my purchased Moria bundle. I purchased it a few days before migration for 2950 points and now it seems I...

Hi whats with this server migration delay ? Its been 2 months and 8 days since this account migrations and ppl are still unable to change world...

I buy Rise of Isenguard at july 14 or something like that. My account is VIP lifetime. my problem is when i try to connect to bullroarer its...

Thread closed

Is there anything wrong with the Lotro store for pre-purchase of Isengard? I can click the "buy it now" button and get a pop up window to the...

Hi all I've been on my Captain in the moors for quite a while (kicking creep butt btw) and I have drastically improved my rank and rating in the last...

Everytime I try to change my billing info or purchase a subscription plan the page just loads forever and never gets anywhere. I can get up to that...

i bought vip today, and when i logged in, i found out i bought vip for the wrong subscription. Is there a way that I can switch it so I can have VIP...

hello sry by my english but my first language is spanish i become VIP for a month and just can play 1 day as a vip member, my brother use his card...

I made the stupid mistake to add the RoI code to a test account instead of my migrated main account. I blame it on being euphoric at buying the...

Hi folks, I left the game about 10 months ago, before Moria or Mirkwood came around. Now, I want to play again, given the ROI expansion. My...

Hi everyone, I started playing back in May '07, when the game came out and became lifetime member. I stopped playing within the 1st year as I lost...

Hi there, Several years ago I purchased the collector's edition and played LotRO for a while. I would like to return to playing, but I have...

Hello, I currently have a vip account with legendary edition of roi on it. i play by myself mostly so i bought another legendary edition of roi so...

I used to play on my brother's account before getting my own. On my brother's account I have a level 65 Guardian. I was wondering if there's a way...

Hello everyone. So before the migration I was able to play monsterplay and ride horses cause I've bought the game and was "subscriber" now when I...

Ich habe seit einer woche noch keine email bekommen für mein Lotro um als Premium wieder zu VIP zu werden. Auf Tickets wird ja komischerweise nicht...

Hi , I bought 420 turbine points via telephone and i bought angmar quest pack from lotro-store today but i am still free account.

Bonjour à tous ! Je tente en vain de reprendre un abonnement d'un mois depuis ce matin et ça ne fonctionne pas ! C'est la première fois que j'ai...

{Sorry if this is in the wrong forum area} HELP! I've just purchased the legendary Rise of Isengard, but me being me, I clicked "no" to extending my...

I bought a 3 months subscription yesterday. Today, I decided to just go ahead and order the ROI expansion/upgrade as well. I applied the code,...

Hi, Just started playing again after a year or so. I had previously purchased the boxed copy of the game and was made a premium member because of it....

Hallo, vor ein paar Tagen habe ich mich noch gefreut, da wurde meine bisherige VIP-Zeit mit Datum korrigiert. Eben gucke ich in mein...

So, I purchased Mines of Moria expansion from a shop, I have the activation code and all but when I try to enter code here...

On my RK the social button is "missing" and two character buttons show instead. I can't see my friends or kin. I've been told to submit a bug...

I'm a lifetime member since closed beta and I suspect my account has been hacked. I came back after a few weeks to find my account banned which I...

I have been logged in and posting to the forums for two weeks and also playing quite frequently. When I log into the forums and attempt to choose my...