<?xml version="1.0" encoding="ISO-8859-1"?>

<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/">
	<channel>
		<title><![CDATA[The Lord of the Rings Online&trade; Forums - Account Support Questions]]></title>
		<link>http://forums.lotro.com/</link>
		<description>Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.</description>
		<language>en</language>
		<lastBuildDate>Fri, 24 May 2013 10:32:34 GMT</lastBuildDate>
		<generator>vBulletin</generator>
		<ttl>5</ttl>
		<image>
			<url>http://forums.lotro.com/images/misc/rss.png</url>
			<title><![CDATA[The Lord of the Rings Online&trade; Forums - Account Support Questions]]></title>
			<link>http://forums.lotro.com/</link>
		</image>
		<item>
			<title>I want iDeal back!</title>
			<link>http://forums.lotro.com/showthread.php?513146-I-want-iDeal-back!&amp;goto=newpost</link>
			<pubDate>Fri, 24 May 2013 04:54:07 GMT</pubDate>
			<description><![CDATA[It seems that it isn't changable in PayPal to let you pay immediately. And now there is a "Double points event" That makes me so angry! Why could...]]></description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>It seems that it isn't changable in PayPal to let you pay immediately. And now there is a &quot;Double points event&quot; That makes me so angry! Why could iDeal not be added back? It was the perfect payment method. It took some seconds to complete, and it was bought immediately. Is there another way to pay with PayPal but then faster? Else i want iDeal back. :mad:</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>SlopranoDark</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?513146-I-want-iDeal-back!</guid>
		</item>
		<item>
			<title>How to buy TP as a gift - Help please? :)</title>
			<link>http://forums.lotro.com/showthread.php?513123-How-to-buy-TP-as-a-gift-Help-please-)&amp;goto=newpost</link>
			<pubDate>Thu, 23 May 2013 21:58:40 GMT</pubDate>
			<description><![CDATA[Would anyone mind helping me with simple step-by-step instructions on how to gift TP to someone? :) 
I'm not good at English, and I've only used a...]]></description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>Would anyone mind helping me with simple step-by-step instructions on how to gift TP to someone? :)<br />
I'm not good at English, and I've only used a credit card once (to buy ice cream :P) so I have no idea how this works XD<br />
<br />
I read this page:<br />
<a href="http://forums.lotro.com/showthread.php?265846-Gift-Giving-Payments-on-Friends-Accounts-and-Manual-Points-Purchases" target="_blank">Gift Giving, Payments on Friends' Accounts and Manual Points Purchases </a><br />
<br />
Calling isn't an option so I thought sending an email would be OK, but it says &quot;You can also email. Contact links for both can be found in my signature&quot;, but I can't see any email addresses, only the phone number. What's the email address? And if a ticket has to be sent instead, which choices should be made? I don't even understand half of the ticket page I've found: <a href="http://support.turbine.com/ics/support/ticketnewwizard.asp?style=classic" target="_blank">http://support.turbine.com/ics/suppo...?style=classic</a><br />
Is that the right page? I'm sure I've been to one that looked different earlier ^^;<br />
<br />
Is this filled in right?<br />
* Game: LOTRO<br />
* Support Team: LOTRO Account/Store Support<br />
* Request Type: manual Point Purchase<br />
* Specific Points Purchase: Gift Purchase<br />
<br />
I'm worried it'll get sent to the wrong place since I've sent tickets to the wrong place before and I'm in a hurry due to the double point sale Turbine is having ^^;<br />
<br />
<br />
Also, I noticed that the one who owns the credit card and is gifting the TP only needs to write their credit card's last four digits. Does that mean you can't gift someone unless you not only have an account here, but also have your card added to your account?</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>Silmelin</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?513123-How-to-buy-TP-as-a-gift-Help-please-)</guid>
		</item>
		<item>
			<title>Turbine points for 0$?</title>
			<link>http://forums.lotro.com/showthread.php?513117-Turbine-points-for-0&amp;goto=newpost</link>
			<pubDate>Thu, 23 May 2013 21:07:09 GMT</pubDate>
			<description>So recently i looked in the store and found that their were duplicates of turbine points, saying that they cost 0$, i clicked on one to buy and it...</description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>So recently i looked in the store and found that their were duplicates of turbine points, saying that they cost 0$, i clicked on one to buy and it bought it, I was just wondering if their is anyway to see if i was charged for this purchase.</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>Drewarosa</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?513117-Turbine-points-for-0</guid>
		</item>
		<item>
			<title>Girlfreinds account completely wiped, HELP</title>
			<link>http://forums.lotro.com/showthread.php?513086-Girlfreinds-account-completely-wiped-HELP&amp;goto=newpost</link>
			<pubDate>Thu, 23 May 2013 15:34:10 GMT</pubDate>
			<description>ive been looking around on the forum and the web for answers but i dont really know where to start. she last played in april of 2013 and at that time...</description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>ive been looking around on the forum and the web for answers but i dont really know where to start. she last played in april of 2013 and at that time had all areas up to moria unlocked, plus had at least 4 characters of various levels from 13 to 63. but when she logged on a few days ago it told her to create a new character and all of the stuff she had unlocked was locked again. I dont know what possible could have happend, as far as i can see, when accounts are hacked just the characters are missing, not everything, please help</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>BlackMarket</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?513086-Girlfreinds-account-completely-wiped-HELP</guid>
		</item>
		<item>
			<title>please help i cant login</title>
			<link>http://forums.lotro.com/showthread.php?513003-please-help-i-cant-login&amp;goto=newpost</link>
			<pubDate>Wed, 22 May 2013 19:53:52 GMT</pubDate>
			<description>please help i get in to the world selection screen, pick dwarrowdelf press play. then a error box comes up saying internal error, please contact...</description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>please help i get in to the world selection screen, pick dwarrowdelf press play. then a error box comes up saying internal error, please contact customer support. please help i dont know what to do. <br />
regards shinny</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>Empire-Krs</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?513003-please-help-i-cant-login</guid>
		</item>
		<item>
			<title>Problem with in game TP purchase</title>
			<link>http://forums.lotro.com/showthread.php?512986-Problem-with-in-game-TP-purchase&amp;goto=newpost</link>
			<pubDate>Wed, 22 May 2013 15:21:31 GMT</pubDate>
			<description><![CDATA[Okay so I keep getting this message when I want to buy in-game TP's with the 'more payment options' selection: 
 
"There was an error processing your...]]></description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>Okay so I keep getting this message when I want to buy in-game TP's with the 'more payment options' selection:<br />
<br />
&quot;There was an error processing your request. Please wait a few minutes before attempting this purchase again.&quot;<br />
<br />
This has been going on for three days and I have no clue why.  I've bought loads of TP's before (couple of months ago though) and it always worked fine.  Please can anyone help me, or give me some information?<br />
<br />
Thanks</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>Fellhammer07</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?512986-Problem-with-in-game-TP-purchase</guid>
		</item>
		<item>
			<title>Mines of Moria Expansion VIP Time</title>
			<link>http://forums.lotro.com/showthread.php?512956-Mines-of-Moria-Expansion-VIP-Time&amp;goto=newpost</link>
			<pubDate>Wed, 22 May 2013 06:30:07 GMT</pubDate>
			<description>I purchased the Mines of Moria Expansion...</description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>I purchased the Mines of Moria Expansion (<a href="http://store.turbine.com/store/turbine/en_US/pd/ThemeID.28979900/productID.253905700/categoryID.58733200/parentCategoryID.58516200" target="_blank">http://store.turbine.com/store/turbi...oryID.58516200</a>) through credit card yesterday and I just activated it through the product key.<br />
<br />
I see the additional character slots being granted, so the activation should be working. However, I thought I will also be granted 30 days of VIP time upon activating the expansion?<br />
<br />
Many thanks.</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>SilentNoon</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?512956-Mines-of-Moria-Expansion-VIP-Time</guid>
		</item>
		<item>
			<title>Character undelete</title>
			<link>http://forums.lotro.com/showthread.php?512877-Character-undelete&amp;goto=newpost</link>
			<pubDate>Tue, 21 May 2013 15:42:45 GMT</pubDate>
			<description><![CDATA[I've been in Lotro since 2007. A couple of months ago, my main was accidentally deleted. I've been waiting patiently for these services to come back...]]></description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>I've been in Lotro since 2007. A couple of months ago, my main was accidentally deleted. I've been waiting patiently for these services to come back up but that doesn't seem likely. I know I can reroll a new to one but I can't seem to get the energy back to grind all over again. Plus, I've lost titles that will not be regained. Grinding is now actually harder as few are doing it at the lower levels. The few friends who are still in game are busy on end game runs. Sadly, I'm leaving Lotro now. If these services return, I'll reconsider. Farewell. If any Turbine rep wishes to contact me, please do so at <a href="mailto:majorlagg1@gmail.com">majorlagg1@gmail.com</a> or call me at my phone number on file. It has been fun.</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>majorlagg1</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?512877-Character-undelete</guid>
		</item>
		<item>
			<title>Unable to Add Points to Account.</title>
			<link>http://forums.lotro.com/showthread.php?512876-Unable-to-Add-Points-to-Account.&amp;goto=newpost</link>
			<pubDate>Tue, 21 May 2013 15:39:26 GMT</pubDate>
			<description>Hi all, I have an issue with being unable to Purchase points on my account I receive the following message: 
 
There was an error processing your...</description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>Hi all, I have an issue with being unable to Purchase points on my account I receive the following message:<br />
<br />
There was an error processing your request. Please wait a few minutes before attempting this purchase again.<br />
<br />
I have tried restarting my computer and different characters. People say it may be my IP address but I have purchased from the store within the last few days.<br />
<br />
If anyone could enlighten me on this I would be greatly appreciative, thanks!</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>Rezlaf</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?512876-Unable-to-Add-Points-to-Account.</guid>
		</item>
		<item>
			<title>Epansions</title>
			<link>http://forums.lotro.com/showthread.php?512856-Epansions&amp;goto=newpost</link>
			<pubDate>Tue, 21 May 2013 14:03:42 GMT</pubDate>
			<description>I just bought the riders of rohan heroic pack and the triple play pack expansions and I have tried to add the keys to my account but nothing is...</description>
			<content:encoded><![CDATA[<!-- BEGIN TEMPLATE: postbit_external -->
<div>I just bought the riders of rohan heroic pack and the triple play pack expansions and I have tried to add the keys to my account but nothing is happening. All it says is <br />
&gt;<br />
The following subscription(s) already have the features you are activating:<br />
Subscription Nickname 	Features Activated<br />
 	1 Month LOTRO Plan <br />
<br />
<br />
Please help me I just spent a lot of money on something that isnt working.</div>


<!-- END TEMPLATE: postbit_external -->]]></content:encoded>
			<category domain="http://forums.lotro.com/forumdisplay.php?110-Account-Support-Questions">Account Support Questions</category>
			<dc:creator>nicklol</dc:creator>
			<guid isPermaLink="true">http://forums.lotro.com/showthread.php?512856-Epansions</guid>
		</item>
	</channel>
</rss>
